June 28, 2008

A Day At the ER

During my physical therapy clinical affiliations, I got to see a lot of different diagnosis and people from many walks in life. I was still in school and always felt confident because I had a clinical instructor around me to help during the "crisis" moment. Like the time my patient coded and my CI ran into the room, grabbed my lab coat, and proceeded to wipe things up while the nurses pushed me out of the way to work on the patient. Then there was the aggressive head injury patient that screamed obscenities every time I walked by, but I felt confident he would never lunge at me because my trusty CI was right around the corner. Then I graduated.

I got my first job and I realized that though I had great therapists all around me to help, these patients were my responsibility and under my license. That first three months were humbling and hard. I lacked confidence, constantly stumbled over my words, and made many mistakes. To this day I wake up sweating and pray for my patients that I had my first year out of school. What I discovered this week is that sometimes doctors lack confidence right after they graduate.

Tuesday, I took my son to the ER because he was having trouble breathing. His oxygen levels were low at the doctor's office and they told me to drive immediately to Children's Hospital. I drove quickly and within minutes they had us checked in and back in a room. As soon as we were placed in a room the nurse and respiratory therapist confidently walked in, checked my son, and immediately put him on some breathing treatments. The physician that oversees the residents came in, checked my son, and with a very calm demeanor, ordered treatments. Our nurse explained the whole treatment process in great detail. This nurse had a great bedside manner, was good with the boy, and really calmed me down.

During the breathing treatment the resident in charge of our room shuffled in to greet us. She was trying so hard to talk calmly and softly, but frankly I couldn't understand her over the screams from my boy and asked her to please speak up (he really hates his breathing treatments.) She continued to talk quietly, but she wasn't really making much sense to me. I finally caught that she wanted to look at my son and needed my permission. I pointed to the boy who sitting on my husband's lap, squirming, being held down by the respiratory therapist, and screaming at the top of his lungs and said, "Be my guest." She looked at me with what now I think was almost terror and said, "I'll just come back." I shrugged, "Okay."

I wasn't really concerned if this particular resident did a thorough evaluation because I was confident that the nurse and respiratory therapist knew exactly what they were doing. Later that afternoon the same resident came in and asked how the boy was. I looked at her and said, "Um, fine I think. I feel like his breathing is better." What I thought was, "I don't know. Why don't you check his lungs and tell me what you think?" (I was tired and cranky at this point so I need some credit for not saying this out loud.) She then tried to check the boy's lungs, but was unsuccessful due to his constant screaming. She finally left and went to talk with the boy's nurse.

After a day of treatments, suction, singing show tunes to our boy, waiting, and watching cartoons and a re-run of Gilmore Girls, we were sent home.

That evening as I was describing the day to my sister she laughed and said, "My friend just started her residency yesterday. The quiet resident was probably on her second day out from medical school." "Ah, that would explain a lot" I said.

Poor thing. I hope we didn't traumatize her for life, but at least she'll remember us.

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2 comments:

Glenna said...

I'm so sorry that your son wasn't feeling well but I really enjoyed your story of your...ahem...adventure. I'm a respiratory therapist and one of the things I love about taking students or new grads is remembering how scared I was too and seeing the growth in myself. We tend to put docs on a pedestal but they're just as scared as the rest of us. Your story reminded me of the last couple of codes I've worked in the hospital where at the first one, the mousy resident came in and (seemed like) whispered "You all need to pay attention to me!" as we pretty much ignored him and went on doing all the things we know we're supposed to do simply because he didn't tell us to do anything and we can't stop working on someone to look at him and "pay attention" to him. He finally sidled out of the room. He's going to be a doc but that's the first time I've ever seen him at a code and I go to most of 'em. The second was another doc who was doing her best to "run" the code but, again, I'd never seen her at one so she didn't have our experience. First, I pulled back her stethoscope from touching the bed when they yelled "clear" so she wouldn't get shocked. Then, as the code dragged on much past any hope of a viable recovery and people were trying to "hint" to her that it was over (unfortunately) she turned to me and whispered under her breath "Why aren't you guys stopping?" I said, "Because we can't until YOU tell us to." "Oh."

The good news for your son is that you had an experienced RN, RT, and Doc covering your resident's fanny while she builds her confidence!

Loved your story. I'll probably pull it up at work tonight for my co-workers who will also get a kick out of it.

Seasonal Learner said...

Thanks Glenna for your comment. I laughed and laughed when I read it. I think anyone that has ever worked in a hospital has a new respect for everyone that works there. I also have a new understanding of a physician "practice" and am now the annoying patient that asks a lot of questions to appears to have the most experience:)